Refund Policy

Unless otherwise indicated. you may return a product within seven (7) days from delivery date for a full refund as long as the product is in its original condition and packaging.  A return authorization number is required for all returns. Also any order discrepancies should be notified within seven (7) days from the invoice date so that we may investigate and resolve the situation accordingly.

You are responsible for the cost of shipping any product back to us. We will provide a full refund for the purchase price of the product less actual shipping costs incurred when we shipped your order. Some items are subject to a 10% restocking fee.

Before returning any item please call us at 1-800-298-0588 or send us an email at info@lancrest.com.

It is important that you contact us so that we can provide you with shipping instructions etc.